wwjl Privacy Policy

1 Who We Are & Scope of This Policy

This Privacy Policy is issued by wwjl ("wwjl," "we," "us," or "our"), the operator of the online gaming and sports betting platform accessible at wwjl.app. wwjl is committed to protecting the privacy and personal data of all users who access or register on our platform, including players based in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.

This Privacy Policy applies to all personal data collected by wwjl through the wwjl.app website, any associated mobile applications, customer support interactions, marketing communications, and any other services provided by wwjl. It governs how we collect, use, store, share, and protect your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering an account with wwjl or continuing to use the wwjl platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the wwjl platform immediately.

2 Personal Data We Collect

wwjl collects personal data from you in several ways: directly when you register and use our platform, automatically through your use of our services, and occasionally from third-party sources for verification purposes. The categories of personal data we collect include:

3 How We Use Your Personal Data

wwjl uses the personal data we collect for the following specific purposes, each of which is grounded in a legitimate legal basis under the Data Privacy Act of 2012:

• Account Registration & Management: To create and maintain your wwjl account, verify your identity and age (21+), and manage your account settings and preferences.
• Service Delivery: To provide access to all wwjl games and services, process your bets and wagers, and deliver winnings to your account.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods in Philippine Peso (₱).
• Regulatory Compliance: To comply with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the wwjl platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Responsible Gaming: To monitor gaming patterns, enforce self-exclusion requests, and provide responsible gaming tools to players who need them.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided explicit consent to receive such communications.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the overall wwjl user experience for Filipino players.

wwjl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173), wwjl processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and wwjl — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for wwjl's legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — wwjl relies on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Third-Party Disclosure

wwjl does not sell, rent, or trade your personal data to third parties. However, we may share your personal information with carefully selected third parties in the following limited circumstances:

• Payment Processors: We share necessary financial data with payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank solely to process your deposits and withdrawals.
• Identity Verification Providers: We may share identity documents with licensed KYC (Know Your Customer) verification partners to confirm your age and identity as required by PAGCOR regulations.
• Technology & Hosting Partners: We share data with cloud hosting and infrastructure providers who process data on our behalf under strict data processing agreements that prohibit them from using your data for their own purposes.
• Game Software Providers: Game providers integrated into the wwjl platform may receive limited technical data (such as session tokens) necessary to deliver their games. They are contractually prohibited from using this data beyond service delivery.
• Regulatory Authorities: We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities when required by law or valid legal process.
• Professional Advisers: We may share data with lawyers, auditors, and other professional advisers where necessary for legal compliance, dispute resolution, or business operations, subject to strict confidentiality obligations.

All third parties with whom wwjl shares personal data are required to handle that data in accordance with the Data Privacy Act of 2012 and are prohibited from using it for any purpose beyond what is strictly necessary for the service they provide to wwjl.

6 Cookies & Tracking Technologies

wwjl uses cookies and similar tracking technologies on the wwjl.app platform to enhance your experience, maintain session security, and analyze platform usage. A cookie is a small text file placed on your device when you visit a website. The types of cookies used by wwjl include:

• Strictly Necessary Cookies: Essential for the operation of the wwjl platform, including maintaining your login session and ensuring platform security. These cannot be disabled without affecting core functionality.
• Performance & Analytics Cookies: Used to collect anonymized data about how players use the wwjl platform, helping us identify areas for improvement. This data does not identify you personally.
• Functionality Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience on wwjl.
• Marketing Cookies: Used only with your explicit consent to deliver relevant promotional content about wwjl offers and games. You may opt out of marketing cookies at any time through your account settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the wwjl platform. For a full list of cookies used by wwjl, please contact our Data Protection Officer.

7 Data Retention

wwjl retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard data retention periods are as follows:

• Account Data: Retained for the duration of your active wwjl account, plus five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• Transaction & Financial Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act (AMLA) of the Philippines.
• KYC & Identity Verification Documents: Retained for five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent, plus three (3) years following withdrawal of consent, to demonstrate compliance.

Upon expiry of the applicable retention period, wwjl will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

8 Data Security Measures

wwjl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and wwjl's servers.
• Encrypted storage of sensitive personal and financial data at rest using AES-256 encryption.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Strict access controls ensuring that only authorized wwjl personnel can access personal data, on a need-to-know basis.
• 24/7 security monitoring and automated threat detection systems.
• Regular staff training on data privacy and security best practices.

While wwjl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You also play an important role in keeping your data safe — please use a strong, unique password for your wwjl account and never share your login credentials with anyone.

9 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by wwjl:

To exercise any of these rights, please contact wwjl's Data Protection Officer using the contact details provided in Section 12 of this Privacy Policy. wwjl will respond to all verified data subject requests within fifteen (15) business days, as required by the Data Privacy Act.

10 Children's Privacy & Age Restriction

The wwjl platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. wwjl does not knowingly collect personal data from individuals under the age of 21.

If wwjl discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete all associated personal data, and reverse any financial transactions where legally permissible. Parents and guardians who believe their child may have registered on the wwjl platform are encouraged to contact our support team immediately.

11 Updates to This Privacy Policy

wwjl reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When we make material changes to this Privacy Policy, we will notify you by posting a prominent notice on the wwjl platform and, where appropriate, by sending a notification to your registered email address.

The "Effective Date" at the top of this Privacy Policy indicates when the current version came into force. We encourage you to review this Privacy Policy periodically to stay informed about how wwjl protects your personal data. Your continued use of the wwjl platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes.

12 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way wwjl handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing wwjl's compliance with the Data Privacy Act of 2012 and is your primary point of contact for all data privacy matters.

Data Protection Officer — wwjl
Email: [email protected]
Live Chat: Available 24/7 on the wwjl platform
Registered Address: Philippines

If you are not satisfied with wwjl's response to your data privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.